Help and contacts

Contact

Do you have a question about an MGallery collection hotel? A request for information? A problem with a reservation? A complaint? Do not hesitate to contact the MGallery team; we will send you a fast and personal response.

Europe

Austria01 360 27 72 000

Belgium02 643 5002 (FR)02 643 5000 (VL)

Denmark800 185 95 (Toll free)

FranceN° Indigo 0825 88 00 00 (0,15 €/min)

Germany069 953 075 95

Italy199 129 999 (0,15 €/min)

Netherlands020 654 5730

Portugal21 318 0049

Spain902 100 463

Sweden020 793 153 (Toll free)

Switzerland022 567 5310

Poland+ 48 502 805 805 (Outside Poland)0 801 606 606 (Within Poland)

United Kingdom 0871 663 0624
(calls cost 10p per minute plus network extras)

Middle East

Bahrain800 00 788 (Toll free)

Iran900 212 1314 (Toll free)

Jordan0 800 22990 (Toll free)

Kuwait246 1806

Lebanon961 1 366605

Pakistan92 21 583 11 51 to 54

Qatar974 455 86 77

Syria963 11 234 96176/7963 21 226 2061

United Arab Emirates800 48 99 (Toll free)

North America

USA / Canada1 800 221 4542 (Toll free)

South America

Argentina 00 800 2222 2267 (Toll free)

Brazil 0800 703 7000 (Toll free) (outside São Paulo)11 5547 8007 (within São Paulo)

Chile 800 570 234 (Toll free)

Colombia 005 800 2222 2267 (Toll free)

Mexico 01800 1110098 (Toll free)

Asia Australia Pacific

Australia 1300 65 65 65 (Toll free)1 300 36 36 37 (For Accor Advantage Plus Members)

China 400 818 2688

Fidji008 002 158 (Toll free)

Hong Kong 800 93 8768 (Toll free)

Indonesia 007 803 011 0351 (Toll free)

Japan+ 81 344 55 64 04

Malaysia 1800 80 25 78 (Toll free)

New Zealand 0 800 44 4422 (Toll free)

Philippines1800 16 11 00 68 (Toll free)

Singapore800 6161 367 (Toll free)

Taiwan0080 186 3026 (Toll free)

Thailand001 800 120 666 842 (Toll free)

Other countries in Asia+ 61 1300 890 866

Other countries

Other countries+ 44 871 663 0624 (english)+ 33 (0) 1 46 62 44 40 (french)